Education Center/Security Center

SBIC is committed to the best practices in the banking environment of today. Internet encryption protocols recognized by the industry as effective means of protecting your sensitive data are used to provide you with security and confidence. We maintain and review activity logs to identify and respond to unauthorized activities while they are occurring within our computing environment. Employee access to customer information is controlled on a need to know basis to further protect our customers privacy.

If you suspect any of the following:

• Fraud activity
• Unauthorized Check/Paper Draft activity
• Unauthorized ACH Withdrawal
• Unauthorized Debit Card Transaction
• Lost or Stolen Checks
• Lost or Stolen Debit Card or ATM Card

Please contact us immediately at (877) 707-1995 or visit us at one of our locations.

More information on SBIC Privacy Statement

Cyber Security

Do you know how to protect your self against cyber scams?

Learn More

Fraud Prevention

Identity Theft

Identity Theft is a serious threat and can affect consumers in many ways, but there are also many ways to keep your identity from being used inappropriately and to assist you if you have been a victim of it:

• Protect your Social Security number (SSN), credit card and debit card numbers, PINs (personal identification numbers), passwords and other personal information.
• Protect your incoming and outgoing mail.
• Keep your financial trash "clean."
• Keep a close watch on your bank account statements and credit card bills.
• Avoid identity theft on the Internet.
• Exercise your new rights under FACTA to review your credit record and report fraudulent activity.

More information on Identity Theft

Credit Bureaus

Equifax

www.equifax.com
Report Fraud: 800-525-6285
Order Report: 800-685-1111
Write: P.O. Box 740241, Atlanta, GA 30374-0241

Experian

www.experian.com
Report Fraud: 888-397-3742
Order Report: 888-397-3742
Write: P.O. Box 2104, Allen, TX 75013

TransUnion

www.tuc.com
Report Fraud: 800-680-7289
Order Report: 800-916-8800
Write: P.O. Box 1000, Chester, PA 19022

Debit & Credit Card Fraud

Debit cards and credit cards have become the most convenient form for purchasing our every day needs. They have replaced the actual need to carry cash and should be treated like cash. With the ever-increasing volume of debit cards and credit cards, so has fraud.

• You should never loan your cards to anyone.
• Carry only the cards you use frequently.
• Never leave your wallet or purse in your vehicle.

Internet Fraud

From the classroom to the office to your living room, the Internet has altered America's lifestyle by allowing a wide variety of people from all walks of life to bring entire libraries, entertainment venues, post offices and financial centers to Internet accessible devices everywhere. One of the more significant areas of impact is how we shop. The Internet is the most convenient way to purchase everything from groceries to houses. You can go to the retailer's website to make a selection without leaving your chair.

• Learn as much as possible about the product and seller.
• Understand the retailers' refund policies.
• Choose a secure password to protect account information.
• Use a secure checkout and payment process.

If an offer sounds highly suspicious or too good to be true, it probably is. For more information on protecting yourself and cybersecurity awareness, please visit the links below:

General Cybersecurity Awareness
Mobile Banking Safety Tips
ACH & Wire Transfer Security Tips